Eliminating Incidents

Incidents causing Business operation derailment do happen, thus forcing you to lose critical business hours and drop in productivity. You would hence opt for solutions that help in eliminating IT breakdown. Newera, has an answer. You can prevent incidents and problems, eliminate incidents, repeat incidents and minimize the impact. We at Newera try to find the root cause of the incidents and give a permanent solution to the problem. We also ensure that the solution is implemented as per Best Policy Standards , Best Approach and right Processes. By engaging New for this service you can focus on your Core Business and leave IT Infra Management to us.

NewEra believe to serve with “Best quality products & Best Services” at all times. So, it is our philosophy to offer our valued customers the best possible assistance after sales of our products and guarantee customer satisfaction. It is our habit to provide onsite installation & commissioning supervision for the products we supply & stand committed to deliver best customer care until the life span of the products. We undertake annual maintenance contracts (AMC), which relieve our customers and guarantee that the repair & maintenance work will be carried away during predefined time period irrespective of the problem noticed or where ever the problem reported as well as calibration of the instruments if required.